Privacy notice
Your information deserves the same care as the software we build.
This notice explains how ServioLab LLC handles personal information received through this corporate website at serviolab.com, including its contact form.
Who we are
ServioLab LLC is a Wyoming-registered software company developing digital products and SaaS applications. We decide how personal information submitted through this website is used. Contact us at Support@serviolab.com.
Registered address: 30 N Gould St Ste N, Sheridan, WY 82801, United States. This address is maintained by our registered agent; please send privacy requests by email.
Information we collect and why
When you use our contact form, we collect your name, email address, optional inquiry topic, message, and a record that you agreed to this processing. We use this information only to read, respond to, and manage your inquiry. If you email us directly, we receive the information you include in your email. Please do not send passwords, payment information, identity documents, or sensitive personal information.
Like most websites, our hosting servers automatically receive technical request information, such as IP addresses, browser type, requested pages, and timestamps. This is used to deliver the website, keep it secure, and prevent abuse.
Basis for processing and your choices
We process contact form information with your consent. Providing it is voluntary, but without your contact information and message we cannot respond to a form inquiry. You may withdraw consent at any time by emailing us; withdrawal does not affect processing that took place before it. We process technical request information because it is necessary to operate and protect the website.
Cookies
We do not use analytics, advertising, or tracking cookies. The contact page sets one necessary session cookie that protects form submissions and shows your confirmation message. It expires when you close your browser session, and server-side session data is removed within two hours. Fonts and animations are served from this website, not from third parties.
Service providers and where information is processed
Our website and email are hosted by Namecheap, Inc. on servers located in the Netherlands. Messages from the contact form are delivered to our company mailbox on those servers. Authorized ServioLab team members access inquiries securely from the countries where they work, so your information may be processed outside your own country. We do not sell personal information or share it with third parties for their own marketing.
Retention
We delete ordinary inquiries within 90 days after they are resolved, through a monthly review. We keep an inquiry longer only when there is an ongoing business relationship or a legal reason to do so, and only for as long as that reason applies. Rate-limit records use a keyed, non-reversible IP identifier and are removed after one hour through daily housekeeping.
Our hosting provider keeps automatic backups of website and email data for up to about one year. A deleted inquiry may remain in those backups until they expire, and backups are not used to process your information further.
Security
The website uses encrypted HTTPS connections, and form messages are sent to our mailbox over encrypted, authenticated email connections. Access to mail credentials is restricted. Application logs do not record message contents. No method of transmission or storage is completely secure, but we work to protect your information appropriately.
Your rights
Depending on the laws that apply to you, you may have rights to be informed, access your personal information, receive a copy, correct it, delete it, or withdraw your consent. Send requests or privacy concerns to Support@serviolab.com. We may need to verify your identity before acting on a request, and we will respond within the period required by applicable law. You may also have the right to complain to a data protection authority where you live.
Children
This website is intended for adults and business audiences. We do not knowingly collect personal information from children through it.
Products and updates
This notice covers the corporate website only. Each ServioLab product has, or will have before launch, its own privacy notice appropriate to its features. Before introducing analytics, advertising technologies, or new uses of personal information on this website, we will update this notice and provide any choices or obtain any consent required by applicable law. We will post updates here with a new effective date.